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Electrical Troubleshooting Steps for Utah Residents

When your home or business is experiencing an electrical problem, your first instinct is to try and solve the problem yourself. We understand that instinct, and for minor electrical issues with simple fixes, it’s nice to be able to avoid unnecessary service calls. That’s why we’ve rounded up some Utah electrical troubleshooting steps that could potentially solve the issues.

You can do many things as a home or business owner to solve small electrical problems. Still, electrical problems can also be hazardous. If you ever smell something burning or discover outlets or light switches are warm to the touch, contact Custom Electrical Services right away to make an appointment.

Determine the Extent of the Problem

When you’re sitting in your home or business, and the lights suddenly go out, the first step is to figure out how big the outage is. It could be something as simple as a burnt-out lightbulb. Check to see if other rooms still have power. If the outage seems to be contained to one room, it may result from an overloaded circuit, a short circuit, or loose wiring.

If the entirety of your home or business is experiencing a power outage, check with your neighbors to see if they have power. If they don’t, call your power company to report the outage. If your neighbors do have power, move on to check your circuit breaker.

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Utah electrical troubleshooting steps being done by a homeowner.

Don’t overlook the importance of proper and safe residential wiring in your remodel. Electricity is in every room in your home — even the pantry and closets! Each of these rooms has the possibility of a defective wiring problem that could cause a dangerous situation for you and your family.

Custom’s Electrical’s nearby residential wiring services mean fewer defects have a chance of slipping through the cracks.

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Top Residential Electricians in Utah

Custom Electrical has been serving Utah residents and businesses with residential electrical services for over 26 years! We have a trusted team of fully licensed and insured electrical technicians skilled in new home construction, residential remodels and electrical service calls; including electrical troubleshooting and additional electrical system installations.


A main electrical panel in a wall, this is a part of Utah electrical troubleshooting steps.

Check the Main Electrical Panel

As a safety measure, electrical panels such as circuit breakers and fuse boxes automatically shut down, “trip,” or “blow” if there is an electrical current overload. If you have an electrical panel with circuit breakers, check to see if one of the switches has flipped off. Note that these switches don’t always make it all the way to the “off” position and instead might be between off and on.

The circuit breaker might have been tripped because too many appliances were plugged in on the current, so before resetting the circuit, unplug everything. Then, turn the switch all the way to the off position before turning it back on.

If you have a fuse box, replace the fuse that has been blown. If the circuit stays on, try turning on lights or plugging things back in one at a time to check it’s working. If the circuit or fuse blows immediately after being reset or replaced, make an appointment with Custom Electrical Services . This problem may be caused by a charred wire or defective part and must be replaced by a professional.

Test Outlets and Switches


If you think an outlet might not be working correctly, there are several electrical troubleshooting steps to take. First, check the appliances that have been plugged into it. If the appliances don’t work plugged into any outlets, the problem is with the appliance. Ensure your appliances don’t have any frayed cords, which could also cause the issue.

If the appliances aren’t the problem, the second step is to determin what kind of outlet you’re dealing with. Many electrical outlets are protected by a GFCI (Ground Fault Circuit Interrupter) outlet, which will “trip” if it is overloaded. GFCI outlets are easily identified by their “TEST” and “RESET” buttons. If a GFCI outlet lacks power, press the “TEST” button and then the “RESET” button to restore power.

For switches or outlets that continue to lack power even after following these steps, the third step you can take is replacing the receptacle. Ensure power to the switch or outlet is turned off before unplugging and plugging any wires. If none of these DIY fixes solve the problem, there may be faulty wiring behind the outlet. Do not try to force an outlet to work, as this can create a dangerous situation. Contact an electrician to come and fix the problem.

Evaluate Electrical Loads


If you have one room or area in your home or business that seems particularly susceptible to electrical problems, look at how many appliances are plugged into outlets. You may be overloading the circuit.

One of the ways to know you have a problem with overloaded circuits is if overhead lights dim any time you turn on another appliance. You can try to solve the problem by only running one appliance at a time or moving appliances to a different outlet. However, it's not a great long-term solution.

We use more electricity today than in the past. If your home’s wiring hasn’t been updated in decades, you may have more frequent electrical circuit interruptions. Schedule an appointment to update your wiring.

Hire a Professional

If you’ve followed these electrical troubleshooting steps and you’re still experiencing electrical issues, contact Custome Electric to make an appointment. We are a licensed and bonded electrical contracting company in Ephraim, Utah. We offer residential, commercial, and industrial electrical services. We always strive to provide top-quality service at the best prices to those in our community.

Our superior technology provides efficient electrical solutions to residential and commercial clients. Our local electricians have extensive experience installing new electrical systems and expanding outdated wiring. You can always count on us to find the right solution for any need.

Custom Electrical Services requires our electricians to regularly complete continuing education courses and be licensed, certified, and insured. No high-pressure sales techniques are ever used to promote unnecessary products and services to our customers. Our team will make you feel comfortable while providing incredible service and quality customer care. Schedule an appointment or an estimate today.

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I will come to them every time. They are friendly, honest, and always on time! Absolutely recommend.
— Samantha Thompson
Posted July 25th 2023
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Had these guys and gals help me update my electrical as well as run some power out to a shop. The whole process was super smooth, Kourtnie nailed the paperwork side of things (even got a permit and inspection that I had no idea we needed) and Cory was great to work with on the installation side of things. The price was the same from the original bid all the way to the final product, which is always nice. The work itself was exactly what we agreed upon. Really nothing but good things to say about my whole experience. Would totally recommend these guys to any of my friends!
— Kaden Hanks
Posted June 16th 2023
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Professional, clean, honest, and quick. They’ll be my first call next time I need work.
— chris davidson timothy
Posted May 13th 2023
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— Judy Smith
Posted May 1st 2023
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We are so appreciative of the work that Morgan and his team did on behalf of Custom Electrical for our new home. Custom Electrical provided a thorough, exact, and honest/fair bid right from the start, and they stuck to it! We had a budget, and they respected it. They were always timely and very professional. Attention was paid to every detail, and they made sure things were just how we wanted them. They went above and beyond in so many ways, from being patient with our kids running around to coming back an extra time to make sure everything was just right. We will be recommending them to everyone we know. Thanks you guys!
— Rachel Keller
Posted December 27th 2022
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5 stars and a forever customer! My family moved into an older home and we've had Custom Electric over several times to help get our home working a bit more how I would like it. I appreciate that I am always able to get someone to my home quickly- whether it's to install a light switch or rewire an entire room. Everyone who's been in my home has been professional, friendly, and consistent in their quality work. Maybe most of all, I am grateful for the honest communication and great customer service! After the last visit, I had some concerns that were cleared up right away with kindness and respect (especially for dealing with a not so electrical savvy me). I would send everyone I know and love who have electrical need to Custom Electric- they won't let you down!!
— Kaitlyn Bown
Posted December 14th 2022
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We had a baseboard heater stop working in our baby's room. Custom Electric came out and quickly repaired the problem. Scheduling was easy, the technicians and staff were all very professional and great to work with. When we need electrical work done in the future, we will definitely be working with them again.
— Andy Harris
Posted December 13th 2022
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I am a crazy off grid person! They hooked me up with a awesome Solar system.
— Brandon Johnson
Posted December 1st 2022
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Even though they were booked up, they still came the same day I called to help me out.
— Robert Corbett
Posted September 9th 2022
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Ethical, professional, integrity, and grateful are just a few words that describe working with Custom Energy/Electric. Josh is an amazing Boss and leads by doing. If you are looking for a job with him and this company you can’t go wrong. Highly recommend Dane Tidwell
— Dane Tidwell
Posted April 27th 2022
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Impressive! Very helpful service!!
— Dana Bell
Posted April 12th 2022
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Definitely 5 stars fo Custom Electric! They are my go-to for any electric work needed. They were fast and courteous. The quality of work was too-notch! Thank you!
— Tonya McMillen
Posted March 8th 2022
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Went out of their way to get everything hooked up and power to our new house.
— Gary Hawkins
Posted January 6th 2022
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Fantastic experience, use their services!
— Tony Perides
Posted December 30th 2021
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So happy we went with Custom Electrical! Cory was amazing to work with and extremely helpful. We are looking forward to working with them again in the future to finish our basement.
— Whitney Manis
Posted December 21st 2021
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Custom Electric did a great job for us! Quick, efficient, and inexpensive. Our technician was great. Very kind and helpful.
— Renelle Smith
Posted November 10th 2021
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These guys/gals are always very helpful. I got a tech out to the house same day I called to repair a GFI receptacle that kept tripping open. Cory (technician) troubleshoot the problem, corrected it and was gone in about 30 minutes. I have used them for other projects with no complaints. I use them without hesitation for any electrical issues.
— Bk J
Posted October 28th 2021
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Really good to work with quick follow-through
— Kennley Savage
Posted October 11th 2021
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Corry came here. Did a terrific job in he was nice, explained to me what and why he was repairing certain places, checked each out finished the places in kitchen, got the ceiling fans up, he was friendly and knew what he was repairing. Good job Corry
— gail Erichsen
Posted April 19th 2021
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These guys did a amazing job. From start to finish. Very professional , yet very relatable. Will recommend this company to friends and family
— Denise Pyper
Posted August 27th 2021
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